Shipping Details

We make every effort to fulfill orders as quickly as possible.

Please allow 1-2 days for your order to be processed for shipping. You will receive a notification with a tracking number when your order has shipped. 

United States

Shipping fee of $5. Free shipping on orders over $60 (after discounts)
Canada
Shipping fee of $10. Free shipping on orders over $70 (after discounts)
Europe
Flat rate shipping fee of $12.

The customer is responsible for all taxes and duties (including VAT) imposed by your country of residence.

EdaBaysak is not responsible for any packages held by international customs agencies and it is not the responsibility of Asenajewelry.shop to make the customer aware of these agencies and their actions. Please check with your country's customs office to determine their procedures and any potential charges.

Turkey

To order from here please visit Asenajewelery.shop

Made-to-order items will take 2-5 weeks to create and deliver.

Returns and exchanges are made within 14 days of receiving your order. For redirection, you can reach asenajwellery@gmail.com via e-mail or from the 'Contact' field on the website. All taxes and costs incurred in changes and returns, and shipping costs belong to the customer. Responsibility for items lost by mail during return and exchange is not accepted.

Deliveries may be delayed due to region-based reasons that prevent or slow down deliveries.

Return Policy

Returns and exchanges are made within 14 days of receiving your order. For redirection, you can reach asenajewellery@gmail.com via e-mail or from the 'Contact' field on the website. 

 

Items must be unworn, unused, and in it's original packaging. All taxes and costs incurred in changes and returns, and shipping costs belong to the customer. Responsibility for items lost by mail during return and exchange is not accepted.

To begin your return, email asenajewellery@gmail.com with subject line: RETURN REQUEST: ORDER XXXXX. Please wait for our confirmation email before you send back your package.

To begin your exchange, email asenajewellery@gmail..com with subject line: EXCHANGE REQUEST: ORDER XXXXX. Please wait for our confirmation email before you send back your package.

Instructions will be sent upon approval. We will not accept any packages that have not been authorized for return or exchange. Once we receive the package, please allow 3-7 business days for EdaBaysak to process the return or exchange.